Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customer assisting them to deliver services to the people they serve. Former Xerox Services continues its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services. Conduent hires over 90000 employees in 43 countries.
Firma: CONDUENT | Accounting Associate with English, French and Polish
Miejsce: Łódź, łódzkie
Opis stanowiska
- Responding to phone/e-mail inquiries
- Logging customers callas and communicating appropriate options for resolution, use escalation path if necessary
- Gathering information from the caller
- Investigating to resolve the problem and communicate solution
- Collaborate to departmental activities to ensure completion of deliverables within deadlines
- Support process analysis to identify possible improvements
- Participate in the implementation of internal initiatives
Wymagania
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