Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customer assisting them to deliver services to the people they serve. Former Xerox Services continues its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services. Conduent hires over 90000 employees in 43 countries.
Firma: CONDUENT | Transformation Consultant
Miejsce: Łódź, łódzkie
Opis stanowiska
- Provide guidance and insight into process redefinition to improve service levels, efficiencies or outcomes for the Client or Conduent
- Lead the transformation of processes for a Conduent clients through the change management of existing processes, activities and / or technologies.
- To support sales pursuits for new clients or services – advising on best practice and supporting the Solution / Value Architects / SME or Account Teams where required.
- Support, where required, the transformation and change management of processes during the potential migration of work from one location to another (a transition of services).
- Where required, coordinate the delivery of services across required tools, systems, IT and Infrastructure and any other functional teams in scope for the solution
- Develop, where required, detailed Plans describing task, resources and dependencies required for a successful process transformation.
- Adopt CONDUENT project management methodology and ensure all critical deliverables and project standards are properly identified in the Plans.
- As required and delegated, adopt responsibility for the management of the client relationship in relation to the undertaken activities
- As required, work with Account Teams, Sales, Operations or Client staff through workshops to determine re-design of processes and proactively identify process improvements and other transformational opportunities.
- Within projects manage the execution to plan and coordinate project issues resolution.
- Produce accurate project status reports in close collaboration with the designated project manager.
- Be proactive in identifying and resolving issues and risks and coordinate mitigation plans
Wymagania
Success Profile
What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.
- Adaptable-9
- Detail-Oriented-9
- Multi-Tasker-8
- Strategic-10
- Expressive Presenter-6
- Conceptual-4
Oferujemy
- Healthcare
- Maintaining a work/life balance is the key to success.
- Department learning opportunities and company-wide digital knowledge share.
- Competitive salaries.
- Additional resources to support employees with families.
- Conduent offers programs to help advance the careers of our employees.
