Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customer assisting them to deliver services to the people they serve. Former Xerox Services continues its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services. Conduent hires over 90000 employees in 43 countries.
Miejsce: Łódź, łódzkie
Opis stanowiska
The duties will include:
• Meet the service quality targets set by the supervisor
• Meet all SLAs at a country and team level
• Collaborate on Michelin department activities to ensure deliverables are completed within the set deadlines
• Share experience and knowledge with other team members to increase the quality of performance
• Follow the backup structure
• Manage portfolio of assigned accounts
• Respond to e-mail/phone inquiries in a prompt, accurate and courteous manner following adapted procedures
• Provide information/data, support payment allocation, clearings and compensations processes
• Comply with Calendar of activities for portfolio assigned
• Execute unallocated cash analysis and investigations
• Support process analysis to identify possible process improvements
• Meet and comply with Conduent procedures and policies
Wymagania
We are looking for candidates with:
• Fluent Italian and communicative English required
• Accounts Receivable experience preferred
• High level of analytical and communication skills
• Attentiveness to details
• Good knowledge of MS Office will be an advantage
Oferujemy
• Competitive salary and bonus program
• Employment contract
• Cafeteria plan
• Full time Monday to Friday
• Good opportunities to start professional career
• Work in dynamic international environment
• Daily contact with foreign clients
• Complex tasks
• Internal trainings and language courses
• Private medical care
• Life insurance
• Gym membership