Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customer assisting them to deliver services to the people they serve. Former Xerox Services continues its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services. Conduent hires over 90000 employees in 43 countries.
Firma: CONDUENT | Accounting Associate with German, English and Polish
Miejsce: Łódź, łódzkie
Opis stanowiska
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.
Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of allinsured patientsin the U.S., 10 million employees who use its HR Services, and nearly nine million people who travel through toll systems daily. Conduent’s solutions deliver exceptional outcomes for its clients including $16 billion in medical bill savings, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more atwww.conduent.com.
- Responding to phone/e-mail inquiries
- Logging customers callas and communicating appropriate options for resolution, use escalation path if necessary
- Gathering information from the caller
- Investigating to resolve the problem and communicate solution
- Collaborate to departmental activities to ensure completion of deliverables within deadlines
- Support process analysis to identify possible improvements
- Participate in the implementation of internal initiatives
Wymagania
Success Profile
What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.
- Adaptable 9
- Detail-Oriented 9
- Multi-Tasker 8
- Strategic 10
- Expressive Presenter 6
- Conceptual 4
Oferujemy
- Healthcare
- Maintaining a work/life balance is the key to success.
- Department learning opportunities and company-wide digital knowledge share.
- Competitive salaries.
- Additional resources to support employees with families.
- Conduent offers programs to help advance the careers of our employees.
