Job Description

As Credit & Collections Specialist you will join Philips’ Accounting Operations team. On daily basis you will have a chance to manage & organize the collections and dispute management activities according to a clear policy in terms of efficiency (priority setting, to do lists, shared customers, registration & follow up) and effectiveness (minimal overdoes and disputes). 

Your role:

• Organizing, supporting and developing accounts receivable process
• Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or written-off
• Executing the collection process for defined customers (e.g. strategic customers)
• Organizing, supporting and developing cash & collection process
• Follow up on relevant queries and solving escalations in close cooperation with sectors
• Responsible for compliance of ICS checks
• Participate as an active member in Dispute Council

You're the right fit if:

• Minimum of a bachelor's degree or higher level of education
• 2 years of experience in Collections, AR department
• Fluent English–both written and spoken
• Work experience in SAP system
• Background in F&A, Economics or Business Administration
• Customer service focus
• Determination to achieve excellent results
• Customer Master data process knowledge
• Excellent communication and negotiation skills
• Team player, Open minded change agent who demonstrates Philips Behaviors
• Project management: development and deployment of new processes and procedures

Compensation & Benefits

Doing meaningful work should come with fair, transparent rewards. The base salary range for this role is PLN 90,800.00 - 121,066.66 PLN. We determine pay within the range using objective factors, like the skills the role requires, your relevant experience and the responsibility you'll have in this role, alongside internal equity and local market considerations. This role is eligible for 10% short term incentive, with your rewards linked to company results. We’ll share the full approach with you during the interview process, so you can make a clear, informed decision.

Other benefits:

• Hybrid model of working
• Private medical care with the option to extend it to family members  
• Benefit System cards  
• Discount for Philips’ products  
• Wide variety of trainings & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Indicate if this role is an office role.