Philips to globalna firma skoncentrowana na poprawie życia ludzkiego poprzez wprowadzanie innowacyjnych rozwiązań w zakresie technologii medycznych i zdrowego stylu życia. Dzięki zaawansowanym technologiom oraz wieloletniemu doświadczeniu klinicznemu i konsumenckiemu, Philips oferuje zintegrowane rozwiązania umożliwiające osiąganie lepszych wyników w medycynie. Jesteśmy dumni, że każdego dnia możemy wspierać pacjentów w profilaktyce, szybszej i trafniejszej diagnozie, mniej inwazyjnym leczeniu, a także w poprawie jakości życia.
Firma: PHILIPS | Order Management Specialist with Italian (All genders)
Miejsce: Łódź, łódzkie
Nr ref. 586572
Opis stanowiska
Job Description
As part of the Philips Personal Health organization, we are dedicated to delivering innovative solutions that improve people’s lives every day. We focus on providing high-quality products, exceptional customer service, and operational excellence to meet our customers’ needs. Join a collaborative and dynamic team where creativity, ownership, and continuous growth are valued.
Your role
- Ensuring accurate and timely order entry in SAP
- Coordinating the end-to-end order delivery process
- Cooperating closely with key stakeholders (Key Account Managers, Customer Fulfillment Managers, Demand Planners, Warehouse teams, Carriers, Accounting)
- Investigating and resolving customer queries in a timely manner
- Maintaining strong and professional relationships with customers
- Participating in process improvement and optimization initiatives
Wymagania
You’re the right fit if
- You have a Bachelor’s degree with relevant work experience
- You bring previous experience in Order Management (considered a plus)
- You have strong customer service orientation and problem-solving skills
- You have a very good level of MS Office
- You are familiar with SAP tool (considered a plus)
- You bring good communication skills and ability to work with different stakeholders
- You have English at B2 level and Italian at C1 level
- You have knowledge of logistics or supply chain (nice to have)
- You bring cultural awareness and a proactive, solution-oriented mindset
Oferujemy
Our benefits:
- Annual bonus based on performance achieved
- Private medical care with the option to extend it to family members
- Benefit System cards
- Discount for Philips’ products
- Wide variety of trainings & learning opportunities
- Promotion of a healthy lifestyle in the office
- Employee Assistance Program
Informacje dodatkowe
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
