About the role:
Head of Cocoa Sales CE (Central Europe) is accountable for all cocoa product sales volume & cocoa powder premiums in CE. In total: 5 Countries /~ 19.600 mt of cocoa product sales at 98mio Euro revenue.
Developing sales volume and increases premium with the defined local, regional and international customer base; plus managing inter-flows from Western Europe, Asia and Africa are the essential responsibilities of this role.
- The incumbent is the main point of contact of Cocoa Business within BC for all customers in CE and takes full responsibility for the cocoa business & cocoa distributors in a professional manner.
- Indirectly manages BC sales force (FM & SemiInd) for the sale of cocoa products wihtin the region.
- Indirectly manages BC functions to achieve targets (Customer Service, R&D, Finance)
- Takes decisions to manage complexity of cocoa regions in the most efficient way (Asia, Africa, Europe)
- Proactively supports the sales organisation for additional opportunities outside the existing customer base.
- Acts as CE’s ‘customers’ voice within Global Cocoa to ensure customer satisfaction and continuity of business relationship.
Key responsibilities:
- Developing a strategic plan for the region and be accountable for the execution of it in order to increase volume & premium.
- Develops a strong network of contacts within BC - Customer Care, Marketing, Sourcing, Finance and Supply Chain - in order to support day to day business in the region and pro-actively supports the sales team, distributors & customers.
- Be able to translate Cocoa Bean & Product markets to the sales team and customers about trends to support purchasing strategies of the customers.
- Understand customer market, capability & position in order to create a business development plan per customer to drive growth.
- Indirect management of Sales teams in order to be successful in their job of selling cocoa products.
- Direct management of the team to achieve targets.
- Develop positive working relationships with key stakeholders on customers side including, buying, technical, NPD and supply chain departments and recognize key decision makers.
- Building strong relationship with Chocolate counterpart within region as well as Cocoa Regions ie Asia/ Africa/ Europe.