Philips to globalna firma skoncentrowana na poprawie życia ludzkiego poprzez wprowadzanie innowacyjnych rozwiązań w zakresie technologii medycznych i zdrowego stylu życia. Dzięki zaawansowanym technologiom oraz wieloletniemu doświadczeniu klinicznemu i konsumenckiemu, Philips oferuje zintegrowane rozwiązania umożliwiające osiąganie lepszych wyników w medycynie. Jesteśmy dumni, że każdego dnia możemy wspierać pacjentów w profilaktyce, szybszej i trafniejszej diagnozie, mniej inwazyjnym leczeniu, a także w poprawie jakości życia.
Firma: PHILIPS | Order Management Specialist (all genders) (Nordic markets)
Miejsce: Łódź, łódzkie
Nr ref. 582330
Opis stanowiska
Job Description
We are looking for an Order Management Specialist to join our dynamic team supporting the Nordic markets (Fast Flow Dealers). This is an exciting opportunity to build career in a fast-paced and meaningful industry. You will play a critical role in ensuring seamless order processing and exceptional customer experience, especially for high-priority and emergency items like defibrillators and other life-saving products.
Your role:
- End-to-End Order Management: Handle the full ordering process, including configuration checks, booking orders, and tracking shipments.
- Customer Support: Collaborate with innovative healthcare providers to ensure smooth delivery of health products.
- Emergency Product Orders: Prioritize and manage orders for critical medical devices, ensuring urgent needs are met efficiently.
- SAP Utilization: Leverage SAP for order processing and tracking.
- Cross-Departmental Collaboration: Work with account managers, project managers, and product managers to align on customer needs and ensure operational excellence.
- Problem-Solving: Address and resolve order-related issues swiftly to maintain customer satisfaction.
Wymagania
You're the right fit if:
- Experience: Some relevant experience in order management, supply chain, or customer service.
- Skills: Experience in SAP is desirable.
- Language Proficiency: Fluent in English.
- Personality: Open-minded, organized, and detail-oriented with the ability to juggle multiple priorities.
- Team Player: Collaborative and proactive approach to work
Oferujemy
Our benefits:
- Annual bonus based on performance achieved
- Private medical care with the option to extend it to family members
- Benefit System cards
- Discount for Philips’ products
- Wide variety of training & learning opportunities
- Promotion of a healthy lifestyle in the office
- Employee Assistance Program
Informacje dodatkowe
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
