ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics andmotion, industrial automation and power grids, serving customers in utilities, industry and transport infrastructure globally. Continuing a history of innovation spanning more than 130 years, ABB today is writing the future of industrial digitalization with two clear value propositions: bringing electricity from any power plant to any plug and automating industries from natural resources to finished products. As title partner of Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-mobility to contribute to a sustainable future. ABB operates in more than 100 countries with about 135,000 employees. www.abb.com

Firma: ABB Sp z o.o. | IS Program Manager

Miejsce: Kraków, małopolskie; Łódź, łódzkie

Nr ref. JOB_POSTING-3-25634

Opis stanowiska

  • Manage the application delivery team, operations, license monitoring, releases, change and vulnerability management and roll-out support, including coordination with external suppliers and service providers. 
  • Own the resolution of incidents, changes, or projects that significantly impact the local systems landscape. 
  • Ensure application services meet customer needs, following the Service Level Management process framework. 
  • Support the creation and execution of the application budget, delivering activities within agreed schedules and costs. 
  • Build and maintain the roadmap of the application in collaboration with the application's owner. 
  • Define and lead actions to improve service quality and alignment with business needs, including service review meetings and power user engagement. 
  • Communicate with stakeholders to update status, resolve issues, and manage expectations for assigned applications. 
  • Identify new opportunities for services and maintain relationships with application vendors and owners. 

Wymagania

  • 3–5 years of experience managing applications/services or leading implementation projects/processes. 
  • Strong understanding of IT service management concepts (ITIL) and their interconnections. 
  • Solid knowledge of business processes and requirements engineering. 
  • Strong negotiation, facilitation, and consensus-building skills. 
  • Technical understanding of application architecture and functionality. 
  • Experience translating business requirements into IT system implementations. 
  • Familiarity with Microsoft Power Apps services is a plus. 
  • Excellent communication and stakeholder management skills. 

Informacje dodatkowe

You’ll be part of an IS team driving digital transformation across ABB Motion Local Divisions. You’ll have the autonomy to shape application services and the opportunity to work with cutting-edge technologies and cross-functional teams. Your work will directly contribute to improving operational efficiency and customer satisfaction.