Business Relationship Management :

-Proactively engage with relevant cluster business stakeholders / respective BTS & other D&IT teams to gain solid understanding of related processes in order to effectively formulate the right solution strategy, ensuring alignment all impacted stakeholders
-Serve as IT solution consultant to business stakeholders and take the lead in mapping relevant technologies and D&IT services to support business 
-Evaluate the current and anticipated demand for  D&IT solutions and services vis-a-vis business and D&IT priorities, D&IT resource capacity and capabilities, and support the IT Lead in the overall demand management and business stakeholder management
- Provide effective communication to relevant parties

Cluster Delivery :

- Business solution related demands analysis for home location / cluster​
- Project and Change Management  for local applications / assistance with global projects delivery for Factory / Cluster scope​
- Business Application maintenance and support for local applications / local instances of global Applications​
- IT SPOC for local / cluster Global Supply Chain departments​
- Vendor management, Security, Business Continuity, Compliance & Governance in home location
- Specialize in at least one global Solution-Delivery or Must-Do Deployment Program​
- Implementation of strategic must-do's across GSC factories ​
- Delivery of expert services (D&A, UX, GSC-specific solutions) among all GSC factories ​
- Collaborate with BTS team to ensure key Global GSC IT Solution are maintained  and supported properly for stable service​
- Realization of synergies and definition of applicable program standards for Factory IT​

Delivery / Deployment Programs participation :

- Specialize in at least one global Solution-Delivery  - Implementation of strategic Must-Do’s across GSC factories ​
- Delivery of expert services (D&A, UX, GSC specific solutions) among all GSC factories ​
- Design and Delivery of scalable / global program solutions across factories in collaboration with respective BTS and other D&IT teams​
- Collaborate with BTS team to ensure key Global GSC IT Solution are maintained  and supported properly for stable service​
- Realization of synergies and definition of applicable program standards for Factory IT​
- Continue Business Application support and maintenance for local application

Project Management

- Provide project-related inputs to complete Factory 
- Ownership of project budget and execution during solution implementation 
- Design and Delivery of scalable / global program solutions across factories in collaboration with respective BTS and other D&IT teams​
- Drive the evaluation of existing solutions and, where feasible, recommend scale-out of solutions in order to optimize expected benefits and total cost of ownership  
- Support the evaluation and selection of qualified 3rd-party IT suppliers to support solution design and delivery
- Build strong partnership and ensure timely solution delivery, adherence to JTI quality standards, and fulfillment of agreed-upon project commitments and contractual obligations

Other: Security, Business Continuity, Compliance & Governance

- Actively support the IT Lead in securing early IT involvement in technology-related initiatives, and ensuring alignment with Corporate IT standards, policies and procedures and applicable J-Sox and IT risk controls, in order to reduce technology risk
- Provide change management governance and ensure that subsequent solution change requests are backed by a solid business case, preserve solution integrity, and are in line with the underlying solution architecture
- Ensure transparency and visibility of system-related changes and decisions
- Ensure that BAP/Memo submission and PR/PO/invoicing are in line with Operating Guidelines and PPO policies and procedures
- Review supplier performance evaluation, to serve as valuable input into subsequent contractual review and negotiation
 

• University Degree in Computer Science or similar technical background
• 3+ years experience in the IT discipline with 1+ of those years in IT Management of Business Solutions teams (including people management)
• Preferred background of employment experience in multinational companies.
• Good working knowledge of business and related processes in FMCG industry
• Fluent oral and written English
• Experience in Supply Chain related applications/solutions
• Experience in Data and Analytics and User Experience would be a plus
• Previous automation implemented using Microsoft Power Platform (PowerApps, PowerAutomate, PowerBI) or ServiceNow Platform would be a plus
• Business process and requirements analysis
• Solutions design and related architecture,including but not limited to application design methodology (agile/waterfall), interface design, capacity planning, scalability
• Project management (medium to large scale projects)
• Supplier management