Cocoa Sales Director Central Europe is accountable for all cocoa product sales volume & cocoa powder premiums in Central Europe i.e. Poland, Ukraine, Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Ukraine, and Hungary (In total: 9 Countries)
Developing sales volume and increasing premium with the defined local, regional, and international customer base; plus managing inter-flows from Western Europe, Asia, and Africa are the essential responsibilities of this role.
- The incumbent is the main point of contact for the Cocoa Business within BC for all customers in CEE and takes full responsibility for the cocoa business & cocoa distributors in a professional manner.
- Indirectly manages BC sales force (FM & GM) for the sale of cocoa products within the region.
- Indirectly manages BC functions to achieve targets (Customer Service, R&D, Finance)
- Takes decisions to manage the complexity of cocoa regions in the most efficient way (Asia/Africa/Europe)
- Proactively supports the sales organization for additional opportunities outside the existing customer base.
- Acts as CEE’s ‘customers’ voice within Global Cocoa to ensure customer satisfaction and continuity of business relationships.
Key responsibilities:
- Develop a strategic plan for the region and be accountable for the execution of it to increase volume & premium.
- Develops a strong network of contacts within BC - Customer Care, Marketing, Sourcing, Finance, and Supply Chain - to support day-to-day business in the region and pro-actively support the sales team, distributors & customers.
- Be able to translate Cocoa Bean & Product markets to the sales team and customers about trends to support the purchasing strategies of the customers.
- Understand customer market, capability & position to create a business development plan per customer to drive growth.
- Indirect management of Sales teams to be successful in their job of selling cocoa products.
- Direct management of the team to achieve targets.
- Develop positive working relationships with key stakeholders on customers' side including, buying, technical, NPD, and supply chain departments, and recognize key decision-makers.
- Build strong relationships with Chocolate counterparts within the region as well as Cocoa Regions ie Asia/Africa/Europe.