Barry Callebaut is the heart and engine of the cocoa and chocolate industry. We are looking for General Ledger Accountant in Poland (PL) for Lodz Shared Service Center (PLSC). Our broad range of products and services span all aspects from cocoa sourcing to fine chocolate products, which are loved by people of all ages worldwide. We are passionate about our business and work hard every day to ensure that there is enough chocolate in the world. Nothing is more important to our success than the combined expertise of more than 10000 Barry Callebaut employees around the world.
Firma: BARRY CALLEBAUT SSC EUROPE | Import / Export Customer Service Agent
Miejsce: Łódź, łódzkie
Opis stanowiska
As Import / Export Customer Service Agent you are managing our product to third-party as well as intercompany customers all over the world. In this role you monitor the order to cash process from order processing up to logistics. You act as the customer’s central point of contact within Barry Callebaut in order to make sure all customer’s needs are met and orders are executed on time and in full.
Key responsibilities:
- Process customer orders based on product availability and contract conditions.
- Organize transport and coordinate export loadings with warehouse and logistics partners.
- Ensure all customer and legal requirements are met.
- Issue required shipping documents on time and communicate with customers.
- Coordinate value-added services if required.
- Act as the central customer contact within Barry Callebaut.
- Issue and manage sales invoices and shipping documents.
- Coordinate and resolve quality and service complaints, issuing Credit/Debit notes as needed.
- Provide weekly updates on open orders to customers and sales.
Wymagania
- Bachelor’s degree in Business Administration or similar
- 3 years of experience in import/export logistics and/or customer service
- Good knowledge of MS Office Suite: Excel and Word, Google Office Tools
- Fluent in English, other European languages will be an asset
- Knowledge on ERP system: SAP
- Ability to appropriately prioritize in an high volume/fast paced environment
- Problem-solving abilities and the capacity to make decisions independently
- Solution-oriented and able to think outside the box
Oferujemy
- Employment on a regular basis in the sweetest company in the world.
- Annual bonus based on your work results.
- Lunch card to be used for groceries and restaurants.
- Private medical care in Lux Med (basic package fully financed by BC).
- Fit Profit sports card co-financed by BC.
- PPE: we care about your future, and we save money for your retirement.
- Cafeteria Program as a part of Social Fund.
- Group life insurance.
- Hybrid working model: min. 8 days in the office a month.
- As part of our work-life balance culture, we can start work between 7 am and 10 am.
- Free consultation with a lawyer once a quarter.
- Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, BC’s Birthday, and many other occasions during the year.
- And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests.
- Daily delivery of fresh fruits and veggies to the office.
- You can purchase our sweet products with a special discount.
- Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs.
- Sport @work? Sure! We have treadmills and indoor exercise bikes with a laptop station.
- We like to party as much as we like chocolate! We have integration budgets we can use for team events.
- Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities.
