Would you like to be a part of an international team that provides a great value to Scandinavian Customers within the Bank Sector? We are now looking for a Junior Process Officer with Swedish language skills to join our great and energetic crew!

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Offboarding & Estates SE/NO team. We add value by performing operational procedures connected with various requests sent from our customers in Norway and Sweden.

What you’ll be doing:

• Managing invoice payments and payout slips
• Supporting Estate and Balance Statement related customer requests
• Closing or blocking credit cards and payouts to customers
• Broadening your knowledge of banking services
• Creating, developing and updating process documentation
• Working with internal applications and procedures to meet customers ever-changing needs, as well as working with methodologies that help improve our way of working, to be more effective and productive in our tasks
• Collaborating across borders with colleagues in Scandinavian countries
• Developing yourself by learning different tasks connected with the daily banking services
• Helping continuously improve process routines with new ideas and inputs

You’ll join a team working in an English and Scandinavian speaking environment, focused on personal development and team work. The role is based in Łódź.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you have the following skills and traits:

• Swedish on a strong communicative level (min. B2 level)
• English on a communicative level (min. B2 level)
• Ability to make independent decisions (willing to think outside the box)
• Analytical mindset and being able to pay attention to details
• Good knowledge of MS Office tools
• Being able to handle stressful situations and goal-oriented
• University degree and previous international experience (not a requirement but seen as a benefit

If this sounds like you, get in touch!

Submit your application no later than 25/09/2021. 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.