Would you like to join a team that delivers key support to Nordea’s Group Financial Crime Prevention (GFCP)? We are now looking for one Key Support Specialist to join our team to deliver key business support to GFCP in a smart and standardised way, enabling the AML specialists to focus most of their time and energy to improve our defence and prevent financial crime. 

In Nordea, we know that great customer experience requires a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Group Financial Crime Prevention (GFCP). We add value by delivering standardised and efficient business support to GFCP thereby supporting Nordea as a safe and trusted bank. As a Key Support Specialist you will play a valuable role in delivering standardised and best practice business support.

What you’ll be doing:

• Handling invoices, IT approvals and access rights: maintain and update content, GFCP Distribution lists etc
• Being an Excel Savvy to automate reporting, creating reports, create dashboards, macros, Power Queries, etc.
• Reoccurring data uploads to tools (RMT v3, WMS, RCT, SRU Case mgmt., QCT and other)
• Collect and consolidate input for reporting
• Resource Management: reconciliation and maintenance of numbers
• Workplace Management Support
• Update/maintain static pages, org charts etc.
• Create sites (migration, folder structure, naming conventions)
• Maintain sites (access rights, continuous updates)
• Publishing and updating content (staff news, Intra article etc.)

You will join a new team and you will get a genuine chance to impact the success and direction of the team. The role is based in Łódź.
Although you will be joining GFCP, this role is not strictly processing one, you can expect to work flexible hours.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best- and that we imagine you share with us.

To succeed in this role, we believe that you:

• Possess supportive mindset
• Proactively seek improvement opportunities
• Have attention to details
• Enjoy collaboration
• Comfortable with semi-repetitive tasks

Your experience and background:

• Excellent Excel skills - as a must (pivot tables and charts, basic data analysis in Power Query, Excel for collaboration – data validation, file protection etc.)
• Fluent in English
• Knowledge of Nordea internal reporting systems (e.g. Buy&Pay)
• Sharepoint operation and configuration would be an asset
• Experience from Nordea’s People Data would be an asset

If you are good in at least one of these areas, apply!
If this sounds like you, get in touch!

Submit your application no later than 26/09/2021.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.