Would you like to be part of FX trades settlement through CLS for Nordea and its customers? We are now looking for a  Assistant Service Operations Officer to support back office services for FX transactions.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the CLS Control Branch & Brokerage team. We add value by value by keeping proper flow of FX transactions made by our customer through CLS Settlement solution as well as keeping Nordea's own liquidity in relations with CLS Bank. As Assistant Service Operations Officer you’ll play a valuable role in Nordea’s position on FX market by working in secured environment of CLS Service which is offered only by the biggest banks in the world.

What you’ll be doing:

• Providing services related to keeping liquidity on Nordea's accounts with CLS Bank, staying in contact with other banks
• Booking and monitoring proper confirmation of CLS trades during night shift
• Building and maintaining professional relationship with external and internal stakeholders and customers
• Keeping proper flow of customers' transactions - reporting errors, investigating root causes, reparing trade and payment instructions
• Paying and booking broker fees based on received invoices

You’ll join a dynamic team with long history and strong expertise which help you to grow. The role is based in Łódź.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

• Feel responsiblity for the good of our customers
• Are focused on details and have ability to prioritize tasks
• Possess great organizational and interpersonal skills
• Have open mind and understanding of connections between different steps of transactions, accounts, instructions to investigate errors correctly
• Readiness for working on night shifts and under preassure

Your experience and background: 

• Professional level of spoken and written English
• Finance -related university degree or similar will be an asset
• Understanding of capital markets including foreign exchange market will be an asset

If this sounds like you, get in touch!

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.