Would you like to have an opportunity to work with international professional banking clients? We are now looking for a highly motivated and professional candidates. You will have a chance to work as an  (Assistant) Service Operations Officer and be responsible for establishing the customers as well as perform operations on accounts and financial products.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Static Data team. We add value by creating and maintaining data on individual and corporate clients in various systems. As (Assistant) Service Operations Officer you’ll play a valuable role in servicing our clients, as well as expand your knowledge regarding banking products and services.

What you’ll be doing:

•    Taking care of customer access to various systems;
•    Managing set ups for forex trading;
•    Setting up trading instructions;
•    Creating complex reports based on customer portfolios and product data;
•    Cooperating with many internal stakeholders with a purpose of ensuring good customer experience;
•    Independently and collaboratively analyse existing business processes to find optimization potential

You’ll join a team where everything starts! The role is based in Łódź.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

•    Have an interest in banking products
•    Have continous learning approach
•    Good knowledge in English (both spoken and written)
•    Analytical and strong problem-solving mindset
•    Focus on details combined with seeing wider perspective

Your experience and background: 

•    A natural interest and knowledge about financial markets
•    Educational background in banking, finance, accountancy, mathematics or related studies
•    Analytical and strong problem-solving mindset
•    Strong interpersonal and networking skills, and ability to communicate clearly across different cultures and personalities

If this sounds like you, get in touch!

Submit your application no later than 30/09/2021.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.